Neicole Crepeau Resume

Neicole M. Crepeau                                                          
                                                                                                                (425) 576-8478


  • 27 years writing experience. Skilled in writing articles, blog posts, marketing copy, web content, brochures, and more
  • Known as a fast writer who produces clean copy the first time through
  • Social Media savvy: experienced with Facebook pages, Twitter, LinkedIn, Google+, YouTube, Slideshare, and developing online marketing strategies
  • Experience designing and building websites and blogs from scratch, with an eye toward effective online marketing
  • Up on the latest content marketing strategies. Regularly read and blog about social media, content marketing, and website design
  • Constantly creating and ideating. Have designed three social media applications, two of which have been implemented to-date. Known during my time at Microsoft as a thought leader.
  • Knowledgeable in SEO, HTML, CSS, XML, WordPress, Photoshop, and Dreamweaver
  • Hold certificates in User-Centered Design and in Multi-Media Design & Production from the University of Washington

Social Media                                                                                                         Klout score: 48

Twitter: @neicolec
Google+: Neicole Crepeau
LinkedIn: (personal brand) (company page)
Slideshare: (company page)
YouTube: (company page)


Coherent Social Media  (
Maintain my own WordPress blog covering social media, mobile, content marketing, and website design. Blog one to three times weekly.

{grow} B2B Blog  (
Regular, paid columnist for Mark Schaefer’s popular {grow} blog. Monthly contributor.

Social Media Strategies development:

Celebrated Chefs Social Media  (!/celebrated.chefs.seattle)
Designed their social media strategy and Facebook page (wireframes).

Transportation Solutions Social Media  (
Designed their social media strategy, including Facebook account, LinkedIn strategy, blog, and newsletter plan.  

Social Media Applications designed:

CurateXpress  (
Envisioned, designed, and wrote the spec for a social media tool which gives users credit in links they share.

TweetPackages (
Envisioned and wrote the spec for a Twitter app. Designed and built the website.

Coherent Interactive
Partner at Coherent Interactive, a small business that builds websites and social media strategies. Built and maintained a corporate blog and a social media presence, wrote web content, and developed brochures (PDFs) and presentations for the company. Maintain the company website, a Slideshare, and a YouTube account and produced content for all.Write a well-regarded blog on Social Media Marketing. Paid columnist for the {grow} B2B Blog. Frequently guest blog and appear on sites such as Social Media Today. Occasionally speak about social media, website design, and mobile developments. Developed social media strategiesfor two small businesses and a non-profit. Created or designed Facebook pages, Twitter accounts, and LinkedIn company pages.Consulted with client companies on user requirements for websites, including conducting contextual inquiries with customers and designing and running focus groups. 


Microsoft Corporation
Worked in product management in Microsoft’s Online Advertising group. Gathered business, market, and client requirements and prepared the Market Requirements Document (MRD) for the product. Distilled market data, coordinated with internal clients to get detailed business justifications, and gathered and wrote detailed use case and scenarios. Led the team in prioritizing product requirements.


Microsoft Corporation
Worked with senior executives in the Online Advertising group to prepare the three-year Vision document. Interviewed various stakeholders, documented their ideas, facilitated discussions and reviews to build consensus, and developed the final Vision document.


2007-2008Ascentium Corporation Was the lead contract writer developing the Dynamics CRM 4.0 application certification course. Interviewed subject matter experts and ghost-wrote a highly-regarded white paper on CRM. Created click-through PowerPoint sales decksdemonstrating the product.


2006-2007IT DevWorks, LLC Started a small company to sell an ecommerce component. Created the corporate website using HTML, CSS, and Photoshop. Created site content and performed SEO(search engine optimization) work.Created WordPress sites with the Thesis theme. Used social media to promote the company. Developed press releases, marketing materials and brochures. Developed the wireframes, site map, and navigation for a site redesign. Implemented a website for IT SystemWorks using a downloaded template. ( and


Microsoft Corporation:
Microsoft Project
Developed innovative assistance and UI components for Microsoft Office and Microsoft Project. Led the team in the process of determining the goal-based organization and implementing the new design.  Participated in out-of-box usability tests and focus groups, and developed usability tests.Created VB mock-ups of Help components and Wizards. Organized, scheduled, and managed the development of Microsoft Project’s reference help.Helped design the next version of Office’s Help. Mentored a subgroup in usability and design, leading the team in performing cognitive walkthroughs, brainstorming and prototyping alternative designs, and conducting usability testing, using eye-tracking software, to compare alternative and original designs.